At VEID (https://tplink.veid.net), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the Personal Data Protection Act (PDPA) of Singapore.

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1. Information We Collect

We may collect the following types of personal information:

• Name

• Contact details (phone number, email)

• Address (if a site survey or installation is requested)

• Technical information (IP address, browser type)

• Any information submitted through our contact forms or WhatsApp links

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2. How We Use Your Information

We use your data to:

• Respond to inquiries and service requests

• Schedule site surveys and installations

• Process orders and provide customer support

• Improve our website and services

• Send service-related updates or follow-ups

📌 We do not sell or rent your personal data to third parties.

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3. Third-Party Services

We may use trusted third-party tools (e.g., WhatsApp, Google Maps, analytics tools) that collect limited information for communication, tracking, or performance optimization.

These providers have their own privacy policies, which we encourage you to review.

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4. Cookies

Our website may use cookies for a better browsing experience and to track analytics. You can choose to disable cookies via your browser settings.

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5. Data Protection

We take appropriate security measures to protect your data from unauthorized access or disclosure. Your personal information is stored securely and only accessible to authorised personnel.

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6. Your Rights

Under Singapore’s PDPA, you have the right to:

• Access or correct your personal data

• Withdraw consent for data use

• Request deletion, where applicable

To exercise your rights, please email us at support@veid.net.

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7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised update date.

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8. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

VEID Singapore
Email: support@veid.net
WhatsApp: +65 6740 0255